Thank you for purchasing a #GetClosertoAriana Fahlo VIP Package. If you bought a VIP Meet and Greet, VIP Dance Party Package or a Get Closer VIP Experience, your merchandise items that are included in the package will be available for pickup at the venue the day of the show. All VIP tickets for the Meet and Greet and Dance Party Packages will be issued at the designated VIP check in location (or other designated location at the venue) prior to the show on the date of the event only. CHECK-IN LOCATION & TIME INFORMATION WILL BE EMAILED OUT BY Fahlo 3-5 DAYS PRIOR TO THE DAY OF THE SHOW. If you have not received this 3 days before the show please contact [email protected]. If you bought a Get Closer VIP Experience your VIP items will be available for pick up the night of the show. VIP Tickets for the Get Closer VIP Experience will be available via mail delivery or issued at the designated VIP check in location (or other designated location at the venue) prior to the show on the date of the event only. All packages are NON-REFUNDABLE outside the first 24 hours of purchase. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER/ATTENDEE NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. Please contact Capital Tickets at 613-599-FANS within 10 days of purchase if you are adding an ALTERNATE PICK UP name for the package. If you have any questions regarding the ticket portion of your purchase or have not received your email, please email [email protected] or call 613-599-FANS. VIP Packages CANNOT BE RESOLD. Please check with the venue directly for any age restrictions.